Privacy Policy

Introduction

SmartBiz AI ("we," "our," or "us") privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI workflow automation, custom chatbots, smart analytics, and voice assistant services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the website or our services includes:

Personal Data

Personally identifiable information, such as your name, email address, telephone number, and business information that you voluntarily give to us when you register with the website or our services or when you choose to participate in various activities related to the website or services.

Derivative Data

Information our servers automatically collect when you access the website or our services, such as your IP address, browser type, operating system, access times, and pages you have viewed before and after accessing the site.

AI Training Data

When you use our AI services, we may collect data from your interactions to improve and train our AI models. This may include conversation logs, query patterns, and feedback on AI responses.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website or our services to:

Create and manage your account.
Deliver targeted advertising, newsletters, and other information regarding promotions and the website to you.
Email you regarding your account or order.
Fulfill and manage purchases, orders, payments, and other transactions related to the website and our services.
Generate a personal profile about you to make future visits to the website and use of our services more personalized.
Increase the efficiency and operation of the website and our services.
Monitor and analyze usage and trends to improve your experience with the website and our services.
Notify you of updates to the website and our services.
Offer new products, services, mobile applications, and/or recommendations to you.
Perform other business activities as needed.
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
Process payments and refunds.
Request feedback and contact you about your use of the website and our services.
Resolve disputes and troubleshoot problems.
Respond to product and customer service requests.
Send you a newsletter.
Train and improve our AI models and services.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy violations of our policies, or to protect the rights and safety of others, we may share your data as permitted by law.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, such as payment processing, email delivery, hosting, or marketing.

Marketing Communications

With your consent, we may share your information with third parties for marketing purposes, as permitted by law.

Interactions with Other Users

If you interact with other users, they may see your name, profile photo, and activity description.

Online Postings

When you post content to the site, your posts may be viewed by all users and may be publicly distributed outside the website.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your information. While we take reasonable steps, no security system is impenetrable, and we cannot guarantee complete security.

Policy for Children

We do not knowingly solicit information from or market to children under 13. If you believe we have collected such data, please contact us immediately.

Controls for Do-Not-Track Features

Most browsers include a Do-Not-Track (“DNT”) setting, but since no standard exists, we currently do not respond to DNT signals.

Options Regarding Your Information

You may at any time review, change, or delete your account, or request access to your personal data and corrections to it.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

SmartBiz AI
Email: privacy@smartbiz.ai
Phone: (555) 123-4567